SM
Swinny M
1 reviews | Active since Jul 2019
13 Jul 2022, 15:13
Run away from Vox telecom. You will thank me later
So Vox suspends your account for just beeing short with R30. Wow just imagine your self paying about R700 on a R730 package and get suspended becouse of the R30. Then no internet for the hole month. So R700 gone. People Run away from Vox. Such things they don't tell us when signing up. 😡😡😡😡😡😡
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Vox Telecom's replyOfficial
13 Jul 2022, 15:20 Hi, Swinny M
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
In the event of an outstanding account, Vox does notify the customer in advance of the default /short payment, notice of intention to suspend the account and confirmation of suspension of said account should the account not have been settled.
Thank you in advance
Vox
Vox Telecom's reply13 Jul 2022, 15:20
Official
Hi, Swinny M
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
In the event of an outstanding account, Vox does notify the customer in advance of the default /short payment, notice of intention to suspend the account and confirmation of suspension of said account should the account not have been settled.
Thank you in advance
Vox