JW
Jan W
1 reviews | Active since Sept 2021
22 Jun 2022, 19:31
Run away from VOX if they come. They are ****
Guess who is back. Guys stay away from this useless no service company that will only give you nightmares to deal with. Don`t use them ever. Only bad luck from start till now. Can`t wait for my contract to expire so I can leave them. They are **** from start to finish.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
22 Jun 2022, 21:33Hi Jan D
Thank you for your review.
We noted you logged a fault with our support team for assistance this evening , Ref VOX***5
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
We noted you logged a fault with our support team for assistance this evening , Ref VOX***5
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Jun 2022, 21:33
Official
Hi Jan D
Thank you for your review.
We noted you logged a fault with our support team for assistance this evening , Ref VOX***5
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
We noted you logged a fault with our support team for assistance this evening , Ref VOX***5
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Jun 2022, 13:30Good day, Jan D
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the support team assisted with the extender network cabling.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the support team assisted with the extender network cabling.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply23 Jun 2022, 13:30
Official
Good day, Jan D
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the support team assisted with the extender network cabling.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the support team assisted with the extender network cabling.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
JW
Jan W's updateReviewer Update
29 Jun 2022, 17:50Jip resolved your firewall that still doesn`t work. Just gave up on you guys and got another mobile modem to run it on. Not running on my wonderful fibre line. Just getting fed up to deal with you guys
JW
Jan W's update29 Jun 2022, 17:50
Reviewer Update
Jip resolved your firewall that still doesn`t work. Just gave up on you guys and got another mobile modem to run it on. Not running on my wonderful fibre line. Just getting fed up to deal with you guys
Vox Telecom's replyOfficial
29 Jun 2022, 18:07Good day, Jan D
Thank you for your review.
We have logged a request with our Support team to investigate the matter.
Feedback will be provided soon.
Kind Regards,
Vox
Thank you for your review.
We have logged a request with our Support team to investigate the matter.
Feedback will be provided soon.
Kind Regards,
Vox
Vox Telecom's reply29 Jun 2022, 18:07
Official
Good day, Jan D
Thank you for your review.
We have logged a request with our Support team to investigate the matter.
Feedback will be provided soon.
Kind Regards,
Vox
Thank you for your review.
We have logged a request with our Support team to investigate the matter.
Feedback will be provided soon.
Kind Regards,
Vox