HM
HILDA M

1 reviews | Active since Nov 2009

09 Sept 2023, 11:40

Rude Technical Support team on the phone

Horrible customer service from the technical team. A phone was hang up on me twice. The guy is rude. Sies. I have no internet connection and I am a paying customer.

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Sept 2023, 12:11
Official
Good day, Hilda M 
 
Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply11 Sept 2023, 10:15
Official
Good day,  Hilda M
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox