KP
Kaylin P
1 reviews | Active since May 2022
22 Sept 2022, 09:06
Rude consultant
I've been contacting vox and I've now been told that I must wait for my line to be activated. I cannot have my router. I told the consultant that this is not on and they need to sort things out. The consultant used profanity at me and Said I need to fix my attitude
I'm going to contact my lawyers and file a lawsuit against vox
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Sept 2022, 10:15Good day, Kaylin P
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Sept 2022, 10:15
Official
Good day, Kaylin P
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
28 Sept 2022, 09:54 Good day , Kaylin P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router installation has been completed.
The poor service complaint was also addressed by management.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router installation has been completed.
The poor service complaint was also addressed by management.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply28 Sept 2022, 09:54
Official
Good day , Kaylin P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router installation has been completed.
The poor service complaint was also addressed by management.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router installation has been completed.
The poor service complaint was also addressed by management.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox