JM
James M
1 reviews | Active since Nov 2023
15 Jan 2025, 12:59
Router refund not processed
I've suffered to get assistance with my refund for the router that was returned to Vox. Emails are not being responded too, neither are calls going through to any person who can assist.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 Jan 2025, 13:21Good day, James
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply15 Jan 2025, 13:21
Official
Good day, James
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
16 Jan 2025, 07:33Good day, James
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been approved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been approved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply16 Jan 2025, 07:33
Official
Good day, James
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been approved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been approved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,