Ridiculous!!!!!!!

Good day,

So week two now without internet as there was mutliple issues with regards to communication between Metro vibre and yourself VOX.

Have never experienced such bad service from VOX before!

Metro fibre has installed the box 3 days ago and a email was received to confirm installation but since then have had no feedback.

I then decided to use my previous router mikrotik which ran through VOX at my previous residence and have it configured so that we can just have internet access as we are spending a hell of a lot of money on data. Had it configured but still no access to internet, spending almost 3 hrs on the phone being transferred from one department to the other and then having calls dropped is ridiculous!

This is becoming a huge issue for me!

I want this sorted ASAP!