RB
Ruan B
1 reviews | Active since Dec 2017
23 Nov 2022, 10:47
Review
I would not recommend anyone to make use of Vox Telecom as a service provider. They do not assist with technical issues and no one gets back to you on your query. I have called on numerous occasions and there is no success in getting to anyone.
they charge you for 50mpb in and 50mpb out. but they only allow you to use 10mpb in and 10mpb out.
I am moving to a different provider. that would give me a fair deal.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Nov 2022, 11:15 Good day, Ruan B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Nov 2022, 11:15
Official
Good day, Ruan B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
28 Nov 2022, 14:17Good day Ruan B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the matter has been addressed and your speeds are testing correct.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the matter has been addressed and your speeds are testing correct.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply28 Nov 2022, 14:17
Official
Good day Ruan B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the matter has been addressed and your speeds are testing correct.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the matter has been addressed and your speeds are testing correct.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox