JV
Jenny V
1 reviews | Active since Dec 2014
12 Sept 2023, 14:07
Require Vox Fibre to Home Installation but no reply emails
On the 5th September we spoke to a consultant and send through all documentation as per request. I have followed up with 3 separate emails with regards to the email i sent, but till date have not received any feedback or a date of installation.
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Vox Telecom's replyOfficial
12 Sept 2023, 15:51Good day, Maryke
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number/ Vox order number in order for us to assist accordingly.
Thank you in advance.
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number/ Vox order number in order for us to assist accordingly.
Thank you in advance.
Vox
Vox Telecom's reply12 Sept 2023, 15:51
Official
Good day, Maryke
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number/ Vox order number in order for us to assist accordingly.
Thank you in advance.
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number/ Vox order number in order for us to assist accordingly.
Thank you in advance.
Vox