FM
Farai M
1 reviews | Active since Dec 2023
09 Mar 2025, 11:08
Reported a problem w...
Reported a problem with our telephone system some 2 weeks ago they don’t bother coming to check and attend to the problem we have yet we pay for that service
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
09 Mar 2025, 11:28Good day, Farai
Thank you for raising your concerns with us.
Kindly note that our Support team has been trying to reach you to obtain the samples for the problem you have been experiencing. Unfortunately, they have not received a response yet.
The last follow-up email was sent yesterday.
We have asked that the Support team try to call you again to assist further.
Kind Regards,
Vox
Thank you for raising your concerns with us.
Kindly note that our Support team has been trying to reach you to obtain the samples for the problem you have been experiencing. Unfortunately, they have not received a response yet.
The last follow-up email was sent yesterday.
We have asked that the Support team try to call you again to assist further.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply09 Mar 2025, 11:28
Official
Good day, Farai
Thank you for raising your concerns with us.
Kindly note that our Support team has been trying to reach you to obtain the samples for the problem you have been experiencing. Unfortunately, they have not received a response yet.
The last follow-up email was sent yesterday.
We have asked that the Support team try to call you again to assist further.
Kind Regards,
Vox
Thank you for raising your concerns with us.
Kindly note that our Support team has been trying to reach you to obtain the samples for the problem you have been experiencing. Unfortunately, they have not received a response yet.
The last follow-up email was sent yesterday.
We have asked that the Support team try to call you again to assist further.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
19 Mar 2025, 07:56Good day, Farai
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply19 Mar 2025, 07:56
Official
Good day, Farai
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Best regards,