Reliable internet service
<p>I have been a vox customer since the days of 'storm internet' merged with them, more then 10 years at least... the ADSL line I had with them was perfect and never down, had a consistent 9.73mbit down and .93 up with was pretty good for a supposed 10/1mbit line, the roll over is brilliant as I end up with a good terabyte or two for when I need to do heavy downloads and had no complaints, I have just moved over to Fibre, and well it took many months for it to actually get up and running fully (not all of which was Vox's fault) and well so far I'm not sure, the speeds are incredibly inconsistent at the moment, I've got the 100 down 50 up line and well most days I'm reaching a 93 up and down which is acceptable but sometimes daunting the night or mornings the speeds very from 30-50-70-40-80 they all over the place, the reason why I stayed with vox was for the consistency in speed and reliability but this is not very consistent which is why I'm taking off a star. </p>
Good day Brandon
Thank you for the positive feedback. Your loyalty towards us is highly appreciated.
Kindly note that we have also escalated this to our technical Department for further assistance.
Kind Regards,
Vox Telecom
Best regards,
Good day Brandon
Thank you for the positive feedback. Your loyalty towards us is highly appreciated.
Kindly note that we have also escalated this to our technical Department for further assistance.
Kind Regards,
Vox Telecom
Best regards,
Good afternoon Brandon,
Our Technical Department has been in contact with you and its been confirmed that your speeds are currently fine. It has also been discussed that you'll monitor the speeds and if you have any further issues, you'll get back in contact with us.
Thank you once again for your positive feedback.
Kind Regards,
Vox Telecom
Best regards,
Good afternoon Brandon,
Our Technical Department has been in contact with you and its been confirmed that your speeds are currently fine. It has also been discussed that you'll monitor the speeds and if you have any further issues, you'll get back in contact with us.
Thank you once again for your positive feedback.
Kind Regards,
Vox Telecom
Best regards,
