MM
Michael M

1 reviews | Active since Sept 2017

28 Sept 2017, 11:36

Releasing VOIP Number to a new service provider

Our Telkom number is with Vox ********** 317 and we changed service provider. Vox has been asked numerous times to release our number , and as of today's date nothing has happened. Between them and Centracom we have lost a lot of business as this is our primary number advertised on all our promotional advertising. Our new service provider Comm Comm has spent hours trying to get it sorted out but nothing has happened.

Garry ****ord SEEFF St Francis Bay

0
Replies (2)
Vox Telecom
Vox Telecom's reply28 Sept 2017, 11:56
Official

Good Morning Michael,

Thank you for bringing this to our attention. Please note we are currently investigating the matter and feedback will be provided to you soon.

Regards,

Vox

Vox Telecom
Vox Telecom's reply29 Sept 2017, 13:33
Official

Good afternoon Michael,

As per feedback we have received, Kylah has been in contact with you and assisted you regarding your matter. A short audit has also been sent to you. Please do not hesitate to contact us again should you have any other further queries. *** || ***

Regards,

Vox