SU
S'bu Ubisi
1 reviews | Active since Sept 2020
01 Jun 2023, 17:24
Reinstate my service or refund my money I will take my business to people who want it!!!
Why suspend my account today when I just made a payment yesterday? You claim that I requested a cancellation, this is a childish company and no one has time to be calling and asking for thing we already agreed upon!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 Jun 2023, 19:24Good day S'bu Ubisi
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales Department team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales Department team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply01 Jun 2023, 19:24
Official
Good day S'bu Ubisi
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales Department team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales Department team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 Jun 2023, 10:05Good day, S'bu Ubisi
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the refund query .
The refund has been reviewed and approved and loaded for payment .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the refund query .
The refund has been reviewed and approved and loaded for payment .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply08 Jun 2023, 10:05
Official
Good day, S'bu Ubisi
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the refund query .
The refund has been reviewed and approved and loaded for payment .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the refund query .
The refund has been reviewed and approved and loaded for payment .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox