MP
Mpho P

1 reviews | Active since Jan 2023

18 Jan 2023, 08:54

Regrets !!!

Bad service.. everything to that company is bad . they billed me 2 months before they installed The router. they Said 20 speedy but we can't connect toml other rooms.they are bad to respond The emails, calls attending issues.I spend almost the money they billed me trying to call them everyday.accout department they HV different information when u asked One person to another.i wanted to cancel from day one is was not easy from them now am sitting with 800 that I must pay just to hv router for 5 days.i won't recommend anyone to This Vox.i need your help Peter am tired of calling and sending email today gohst.VOX***-T1

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 Jan 2023, 10:01
Official
Good day,  Mpho P 

 Thank you for your review. 

Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution. 

We will provide feedback to you soonest. 

 Kind Regards, 
Vox 
MP
Mpho P's update18 Jan 2023, 10:19
Reviewer Update
Not only debtors issues also connection ...am staying to 180 squer meter Yard but I can't connect next to The door outside. I am not even taking about to the gate.i received your router on the 11 Jan. 16 disconnected.