AB
Angelique B
1 reviews | Active since Nov 2021
25 Dec 2024, 17:04
Refuse to pick up device
Zero stars. They refuse to pick up their device. I have been waiting a year now. I work from home so I don't go anywhere. We also have cameras and witnesses that no one came to pick it up. But Vox has the arrogance to charge me now for something they refuse to do.
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Replies (1)
Vox Telecom's replyOfficial
17 Jan 2025, 10:39Good day, Angelique B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply17 Jan 2025, 10:39
Official
Good day, Angelique B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,