KR
Kedibone R
1 reviews | Active since Oct 2020
24 May 2022, 15:54
Refund not paid
I'm so disappointed of this service provider Vox telecom instead of paying my R700 refund they sending invoice to make payment for next knowingly that I have cancelled their quotation.I have been waiting for almost 3 weeks without getting my refund
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
24 May 2022, 17:26Good day Kedibone R
Thank you for your post.
Kindly note that the details of your complaint has been sent to the accounts team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the accounts team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply24 May 2022, 17:26
Official
Good day Kedibone R
Thank you for your post.
Kindly note that the details of your complaint has been sent to the accounts team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the accounts team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
30 May 2022, 10:01Good day, Kedibone R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and your account refunded.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and your account refunded.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Vox Telecom's reply30 May 2022, 10:01
Official
Good day, Kedibone R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and your account refunded.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and your account refunded.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox