LM
Len M
1 reviews | Active since Oct 2019
30 Jun 2022, 14:36
Refund
I never have issues with yall. But this service that I’m getting now is really not on. I requested a refund and still waiting. No response, no follow up. What’s happening?
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
30 Jun 2022, 15:24Hi, Len M
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply30 Jun 2022, 15:24
Official
Hi, Len M
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
01 Jul 2022, 11:14Good day Len M
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation from our accounts team, that the refund has been approved and loaded on the system
You will receive the proof of payment once done.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation from our accounts team, that the refund has been approved and loaded on the system
You will receive the proof of payment once done.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Vox Telecom's reply01 Jul 2022, 11:14
Official
Good day Len M
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation from our accounts team, that the refund has been approved and loaded on the system
You will receive the proof of payment once done.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation from our accounts team, that the refund has been approved and loaded on the system
You will receive the proof of payment once done.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox