MO
Marinda O
1 reviews | Active since Nov 2014
12 Jul 2023, 08:30
***
*** : Our business has been off line now for 2 weeks! I am posting this on Hellopeter to maybe get somebody to assist us because nobody replies to our emails etc. Very poor service!
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Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
12 Jul 2023, 08:47Good day Marinda O ,
Thank you for the review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
As per VOX***5 the latetest update were given per phone call at , yesterday at 08:44 the morning.
Email update sent Sent: 10 July 2023 10:28 AM, looking into the history of the ticket Vox has been attending promptly
The Support team will follow up with the Network Provider , Frogfooton the progress of the fault and update you on the status.
Regards
Vox
Thank you for the review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
As per VOX***5 the latetest update were given per phone call at , yesterday at 08:44 the morning.
Email update sent Sent: 10 July 2023 10:28 AM, looking into the history of the ticket Vox has been attending promptly
The Support team will follow up with the Network Provider , Frogfooton the progress of the fault and update you on the status.
Regards
Vox
Best regards,
Vox Telecom's reply12 Jul 2023, 08:47
Official
Good day Marinda O ,
Thank you for the review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
As per VOX***5 the latetest update were given per phone call at , yesterday at 08:44 the morning.
Email update sent Sent: 10 July 2023 10:28 AM, looking into the history of the ticket Vox has been attending promptly
The Support team will follow up with the Network Provider , Frogfooton the progress of the fault and update you on the status.
Regards
Vox
Thank you for the review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
As per VOX***5 the latetest update were given per phone call at , yesterday at 08:44 the morning.
Email update sent Sent: 10 July 2023 10:28 AM, looking into the history of the ticket Vox has been attending promptly
The Support team will follow up with the Network Provider , Frogfooton the progress of the fault and update you on the status.
Regards
Vox
Best regards,
Vox Telecom's replyOfficial
12 Jul 2023, 08:48Good day Marinda O ,
Thank you for the review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
As per VOX***5 the latetest update were given per phone call, yesterday at 08:44 the morning.
Email update sent Sent: 10 July 2023 10:28 AM, looking into the history of the ticket Vox has been attending promptly
The Support team will follow up with the Network Provider , Frogfooton the progress of the fault and update you on the status.
Regards
Vox
Thank you for the review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
As per VOX***5 the latetest update were given per phone call, yesterday at 08:44 the morning.
Email update sent Sent: 10 July 2023 10:28 AM, looking into the history of the ticket Vox has been attending promptly
The Support team will follow up with the Network Provider , Frogfooton the progress of the fault and update you on the status.
Regards
Vox
Best regards,
Vox Telecom's reply12 Jul 2023, 08:48
Official
Good day Marinda O ,
Thank you for the review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
As per VOX***5 the latetest update were given per phone call, yesterday at 08:44 the morning.
Email update sent Sent: 10 July 2023 10:28 AM, looking into the history of the ticket Vox has been attending promptly
The Support team will follow up with the Network Provider , Frogfooton the progress of the fault and update you on the status.
Regards
Vox
Thank you for the review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
As per VOX***5 the latetest update were given per phone call, yesterday at 08:44 the morning.
Email update sent Sent: 10 July 2023 10:28 AM, looking into the history of the ticket Vox has been attending promptly
The Support team will follow up with the Network Provider , Frogfooton the progress of the fault and update you on the status.
Regards
Vox
Best regards,
MO
Marinda O's updateReviewer Update
12 Jul 2023, 09:03 VOX***5 : Who did you speak to at 08:44 this morning? Nobody phoned me or I have not received any messages? And email received on the 10th but it's the 12th today!? Please assist us to sort this out! Our Cape Town Branch has been off line for nearly 2 weeks. We are loosing business!!!!
MO
Marinda O's update12 Jul 2023, 09:03
Reviewer Update
VOX***5 : Who did you speak to at 08:44 this morning? Nobody phoned me or I have not received any messages? And email received on the 10th but it's the 12th today!? Please assist us to sort this out! Our Cape Town Branch has been off line for nearly 2 weeks. We are loosing business!!!!
Vox Telecom's replyOfficial
14 Jul 2023, 12:53Good day, Marinda
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply14 Jul 2023, 12:53
Official
Good day, Marinda
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,