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Item: Vox Telecom
Rating: 1
Author: Promise Z

please reconnect and debit my line ive been calling the call centre with no luck, it just holds then disconnect, i emailed *** - got a reply with ticket VOX***, still no luck. please urgently help me reconnect

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

02 May 2023, 18:14

Good day Promise ZThank you for your post.Kindly note that the details of your complaint has been sent to the FTTH support team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox

Best regards,

Vox Telecom's reply02 May 2023, 18:14

Official

Best regards,

Vox Telecom's replyOfficial

05 May 2023, 10:19

Good day, Promise Z

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Best regards,

Vox Telecom's reply05 May 2023, 10:19

Official

Best regards,

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