AP
Ariel P

1 reviews | Active since Jun 2013

31 Jul 2021, 08:23

Really bad service and lack of attention to customer needs

Moved to new house, dealing with vumetel, vox, all are incredibly useless. Trying to get new fibre moved from old tenants. All vox does is push to problem around vis email. Consultants are pretty useless, don’t care about the customer needs. Could have offered a service such as LTE to assist us, but alas not. Instead we have to fit the bill for expensive data costs from mobile providers. Don’t use vox there are better service providers out there.

0
Replies (1)
Vox Telecom
Vox Telecom's reply31 Jul 2021, 13:45
Official
 
Good day Ariel P, 
 
Thank you for your enquiry. 
 
Kindly note that we have escalated your enquiry. 
 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
 
Please take note that we will not reply on HelloPeter. 
 
Kind Regards, 
 Vox