NB
Nadine B

1 reviews | Active since Sept 2022

05 May 2026, 13:56

Rather choose another provider

It has been a month and 2 weeks that i have still not been connected. The experience has been really terrible. Megan has been amazing trying her best however i find it hard to believe that Vox treat new clients this and that they dont offer any solutions and or try to assist a person further just waiting for feedback.

0
Replies (3)
Vox Telecom
Vox Telecom's reply05 May 2026, 14:09
Official
Good day,Nadine
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 

Best regards,

NB
Nadine B's update12 May 2026, 08:40
Reviewer Update
Its is now the 12th nothing has happened, supposed hardware that was to be delivered was delivered elsewhere to who knows who, in another town. Vuma scheduled app they never pitched and i have been again told this will be escalated. This process is now almost on two months.
Vox Telecom
Vox Telecom's reply18 May 2026, 11:52
Official
Good day,Nadine

Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.  

 Should you require any further assistance, please do not hesitate to contact us

Regards

Best regards,