1 reviews | Active since Jul 2011
R1000.00 Monthy billing lost, at a price of a Pie.
I have been a client of Vox since October 2023. I currently spend around R800.00 per month. I recently wanted to add a Voice Account for R29.00 and to my amazement, I got declined. So here is my thinking. Vox is telling me I cannot afford R29.00 extra on my account. That is a 2L Milk or a Pie at the shop. I then decided that if my current R800.00 is not good enough then let me move. My Fibre is ****, and always dropping so let us investigate. M web is offering R69 for 150 mins. Vox is R29 then R0.46 p/min. Calculations (R69.00 - R29.00 = R40.00. R40.00 / R0.46 p/min gives me about 87 minutes. Conclusion R69.00 with Mweb is 150 Mins, whereas R69.00 with Vox is 87 Mins. Thank Vox for declining my R29.00 order, because now I can get it cheaper from another place. So you now have potentially lost R1000.00 billing per month, for the cost of a 2l Milk or pie from the shop. Good sells sense.
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
