Putting customers at the heart of everyday operations

Heartfelt thanks to Ruan from Vox Telecom for taking time to actually listen to our family request and provide efficient service. I was transferred to Ruan after a number of attempts from other technical staff who could not resolve our problem. Ruan shows commitment to customer support and even when I wanted to just drop the call and move away from VOX out of frustration Ruan calmed me by guiding step by step. Even working longer hours to conclude our ticket. This is true customer service. Keep up the good work Ruan! You are a true example to others by putting customers at the heart of Vox.