SM
Simone M
1 reviews | Active since Mar 2010
12 Jul 2018, 09:48
Pure ******ion!
I paid my Vox Telecom account in advance before the payment was even due at the end of the month. Vox then STILL attempted to take money out of my bank account even though I had already paid! Now they are trying to ****** MORE money out of me!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
12 Jul 2018, 10:11Good day Dana.
Thank you kindly for bringing this matter to our attention.
Kindly note that we are investigating into this matter for you and someone will be in contact with you soon.
Kind Regards
Vox Telecom
Best regards,
Vox Telecom's reply12 Jul 2018, 10:11
Official
Good day Dana.
Thank you kindly for bringing this matter to our attention.
Kindly note that we are investigating into this matter for you and someone will be in contact with you soon.
Kind Regards
Vox Telecom
Best regards,
SM
Simone M's updateReviewer Update
12 Jul 2018, 12:03Thanks for the reply.
However, I don't understand why you have to take money from my account when I have already paid? Please update your systems!
SM
Simone M's update12 Jul 2018, 12:03
Reviewer Update
Thanks for the reply.
However, I don't understand why you have to take money from my account when I have already paid? Please update your systems!
Vox Telecom's replyOfficial
17 Jul 2018, 15:53Good day Dana,
As per feedback received, someone from our Debtors Department has been in contact with you and advised you accordingly and confirmed that the above concerns have been resolved.
Should you have any technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards
Vox Telecom
Best regards,
Vox Telecom's reply17 Jul 2018, 15:53
Official
Good day Dana,
As per feedback received, someone from our Debtors Department has been in contact with you and advised you accordingly and confirmed that the above concerns have been resolved.
Should you have any technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards
Vox Telecom
Best regards,