Poor Vox support

Item: Vox Telecom
Rating: 2
Author: Laurie N

Poor service, without internet from yesterday. No updates on the problem. Struggling to get hold of customer support. Seems like Vox is trying to make it as difficult as they can for you to get technical support.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

15 Jul 2023, 10:28

Good day Laurie van NiekerkThank you for your post.Kindly note that the details of your complaint has been sent to the technical support team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox

Best regards,

Vox Telecom's reply15 Jul 2023, 10:28

Official

Best regards,

Vox Telecom's replyOfficial

18 Jul 2023, 11:17

Good day, Laurie

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Best regards,

Vox Telecom's reply18 Jul 2023, 11:17

Official

Best regards,

Poor Vox support

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