NK
Ncedo K
1 reviews | Active since Mar 2023
15 Mar 2023, 10:22
Poor Vox service at its best!
I am very much disappointed with Vox, poor service at its best. I haven't had connection for 4 - 5 weeks after multiple attempt to get them to fix it. Finally after that long, they fixed my connection. After couple of days they suspended my connection again saying I haven't paid - while I never used their service for a full month.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
15 Mar 2023, 11:24Good day, Ncedo K
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply15 Mar 2023, 11:24
Official
Good day, Ncedo K
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
NK
Ncedo K's updateReviewer Update
20 Mar 2023, 12:12Vox you havent done anything till to date. Please cancel my service with you as I have found a better ISP, and they can't help me as you still holding my line.
NK
Ncedo K's update20 Mar 2023, 12:12
Reviewer Update
Vox you havent done anything till to date. Please cancel my service with you as I have found a better ISP, and they can't help me as you still holding my line.
Vox Telecom's replyOfficial
29 Mar 2023, 07:45Good day, Ncedo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute. |
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute. |
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply29 Mar 2023, 07:45
Official
Good day, Ncedo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute. |
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute. |
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox