Poor Upgrade Process
\Upgraded"my 100GB Fatpipe to the new 300GB promo today. Turns out I had to add the package and then request to cancel my older packages thereafter (includes 25GB -Gig4gig replacement- package+Bolt-on). Only problem with this is"
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Replies (2)
Vox Telecom's replyOfficial
07 Aug 2015, 09:21Hello yasinjones,
Good day, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Voxy
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Good day, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Voxy
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Best regards,
Vox Telecom's reply07 Aug 2015, 09:21
Official
Hello yasinjones,
Good day, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Voxy
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***
***
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Good day, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Voxy
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Best regards,
's updateReviewer Update
25 May 2016, 13:18This company has really bad billing practices according to my customer experience.
's update25 May 2016, 13:18
Reviewer Update
This company has really bad billing practices according to my customer experience.