JB
Jody B
1 reviews | Active since Sept 2009
31 Jul 2015, 19:24
Poor show
Signed up with VOX to test the Internet service. Poor Internet, logged calls, handled very badly, VOX agent agreed. <br> <br> Internet was no better than current isp so I decided to cancel in July after testing a few weeks. Surprised to find out I must give 30 days notice! No where clearly stated 30 days required. Told it is in T&C's! Right, like we all read every T&C's? Ridiculous that in today's climate we need to give 30 day's notice! Requested they wave the 30 day notice period, delayed response by phone, I asked they escalate, no answer. Also no answer by mail. <br> <br> Sadly disappointed!
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Replies (1)Vox Telecom's replyOfficial
31 Jul 2015, 20:45Hello Jailes,
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you shortly.
Regards
Vox Telecom
***
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you shortly.
Regards
Vox Telecom
***
Best regards,
Vox Telecom's reply31 Jul 2015, 20:45
Official
Hello Jailes,
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you shortly.
Regards
Vox Telecom
***
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you shortly.
Regards
Vox Telecom
***
Best regards,
