POOR SERVICES
We have no internet from Friday 9 January 2023 after reporting it several time(every day)at Vox Telecom ***. This is not acceptable. After several years with our previous internet provider withou any problems we decided to apply at Vox, but don't even get any feedback. Please assist us Urgently
Helpful (0)
Replies (10)0
Replies (10)
Vox Telecom's replyOfficial
12 Jan 2023, 15:10Good day,
Thank you for your review.
Kindly provide us with your account ID to assist as the details provided do not allocate an account.
Kind regards,
Thank you for your review.
Kindly provide us with your account ID to assist as the details provided do not allocate an account.
Kind regards,
Vox Telecom's reply12 Jan 2023, 15:10
Official
Good day,
Thank you for your review.
Kindly provide us with your account ID to assist as the details provided do not allocate an account.
Kind regards,
Thank you for your review.
Kindly provide us with your account ID to assist as the details provided do not allocate an account.
Kind regards,
Vox Telecom's replyOfficial
12 Jan 2023, 16:21Unfortunately, it does not pick up . Please provide us with your Vox account ID
Vox Telecom's reply12 Jan 2023, 16:21
Official
Unfortunately, it does not pick up . Please provide us with your Vox account ID
's updateReviewer Update
13 Jan 2023, 08:19Please call Russel Vertue at *** or Russel Vertue Sr at ***. This is urgent. I didn't Receive any call yesterday at ***. This is not a joke anymore. We have to do work and study related work on this internet.
's update13 Jan 2023, 08:19
Reviewer Update
Please call Russel Vertue at *** or Russel Vertue Sr at ***. This is urgent. I didn't Receive any call yesterday at ***. This is not a joke anymore. We have to do work and study related work on this internet.
's updateReviewer Update
13 Jan 2023, 08:23One of the reference numbers we received was 1***. This is urgent
's update13 Jan 2023, 08:23
Reviewer Update
One of the reference numbers we received was 1***. This is urgent
Vox Telecom's replyOfficial
13 Jan 2023, 08:51Good day Geziena V Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply13 Jan 2023, 08:51
Official
Good day Geziena V Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
's updateReviewer Update
13 Jan 2023, 11:19STILL WAITING FOR FEEDBACK. STILL NO INTERNET. FOR MORE THAN A WEEK ALL THE OPEN CABLES IS LYING AROUND IN STREET. WHAT'S HAPPING?
's update13 Jan 2023, 11:19
Reviewer Update
STILL WAITING FOR FEEDBACK. STILL NO INTERNET. FOR MORE THAN A WEEK ALL THE OPEN CABLES IS LYING AROUND IN STREET. WHAT'S HAPPING?
's updateReviewer Update
13 Jan 2023, 11:29Still no internet. Still no feedback from Vox Telecom
's update13 Jan 2023, 11:29
Reviewer Update
Still no internet. Still no feedback from Vox Telecom
's updateReviewer Update
13 Jan 2023, 12:40STILL NO INTERNET OR FEEDBACK FROM VOX TELECOM.
's update13 Jan 2023, 12:40
Reviewer Update
STILL NO INTERNET OR FEEDBACK FROM VOX TELECOM.
's updateReviewer Update
13 Jan 2023, 13:09STILL NO INTERNET OR FEEDBACK
's update13 Jan 2023, 13:09
Reviewer Update
STILL NO INTERNET OR FEEDBACK
Vox Telecom's replyOfficial
15 Jan 2023, 18:31 Good day Geziena V
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your connection has been restored
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your connection has been restored
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply15 Jan 2023, 18:31
Official
Good day Geziena V
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your connection has been restored
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your connection has been restored
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox