ND
NTOMBI D
1 reviews | Active since Jun 2024
21 Jun 2024, 15:30
poor services
They do not assist telephonically and instead only offer a link to resolve an issue. They take forever to respond to email queries. They are disgusting. This is not my first interaction with them...not once have they delivered anything near acceptable service, I have paid my monthly subscription, but my Wi-Fi is still not activated for two weeks
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Jun 2024, 16:05Good day, Ntombi D
Thank you for your review.
Kindly note that the details of this query has been sent to the sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply21 Jun 2024, 16:05
Official
Good day, Ntombi D
Thank you for your review.
Kindly note that the details of this query has been sent to the sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
25 Jun 2024, 11:17Good day, Ntombi D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and escalated to HYPA sales for assistance.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and escalated to HYPA sales for assistance.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply25 Jun 2024, 11:17
Official
Good day, Ntombi D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and escalated to HYPA sales for assistance.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and escalated to HYPA sales for assistance.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox