TR
Tsepo R
1 reviews | Active since Dec 2022
13 Dec 2022, 12:27
Poor servicer
They provide such a bad service with zero customer care, the fiber cable was damaged outside my yard and they only fixed it after I cancelled my contract with then as I was expected to pay a contractor who had to fix the cable, I spend three months without any service yet My account was debited without fail. I never EVER want to deal with VOX EVER.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Dec 2022, 14:03 Good day, Tsepo R
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply13 Dec 2022, 14:03
Official
Good day, Tsepo R
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Dec 2022, 09:55Good day, Tsepo R
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply20 Dec 2022, 09:55
Official
Good day, Tsepo R
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox