ND
Nokukhanya D

1 reviews | Active since Jun 2022

10 May 2024, 08:39

Poor service, would never recommend Vox ever

I made payment on April 30 and it shows on their system but they still suspended my services, they say only "Mohammed" can assist me and they've asked him to call, but till now he hasn't called, every time I call in they say he's busy and there's nothing they can do Now I've missed 2 days of work because of no service I really regret signing up with them, even when you have technical issues there tech representatives never reply on whatsapp I will never recommend Vox to anyone ever

0
Replies (1)
Vox Telecom
Vox Telecom's reply10 May 2024, 10:04
Official
Good day, Nokukhanya D
 
 Thank you for your patience whilst this matter was being investigated. 

The allocated and the account is active and the debtors agent assisted with a payment plan.

 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox