TG
Tyrone G

1 reviews | Active since Mar 2025

26 May 2025, 15:55

Poor Service Vox

I have had my Fibre line through Vox for three years now. I requested them two to three months ago to move the account/ invoice number over but they have not done that nor have I received feedback. I also would like to take up another product when them but cannot seem to establish contact with them. Call Centre queues are way to long.

0
Replies (2)
Vox Telecom
Vox Telecom's reply26 May 2025, 16:01
Official
Good day, Tyrone

 Thank you for your review. 

Kindly note that the details of your query has been sent to the sales team to investigate and assist. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply27 May 2025, 11:32
Official
Good day, Tyrone 
  
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the sales team has made contact and will assist with the cession request.

Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox  
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