Poor Service _ Suspended Acc

Item: Vox Telecom
Rating: 1
Author: naledi C

I wouldn't recommend vox to anyone, horrific service!! All they do is reply on their social media platform and continue making empty promises.

I was told that my EFT payment has been rejected, funny part is that they reject it and still keep the money.

So I've made payment but im stuck with a suspended acc, this is so unprofessional. Whatever you do, do not opt for Vox ever!!!

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

12 Jan 2023, 08:45

Good day Naledi C,

Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,

Vox

Vox Telecom's reply12 Jan 2023, 08:45

Official

Vox Telecom's replyOfficial

15 Jan 2023, 19:03

Good day Naledi C,

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that your account is up to date and active

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply15 Jan 2023, 19:03

Official