Poor Service! No Feedback, Dont Answer Phones and Not In Rush To Fix Problem!

Not up to standard service provider!!! Bad with communication, feedback and they dont attend to your problem. You have to follow up every single day and listen to empty promises. Technical Support not answering phones even after holding the line for 18minutes. When you log a call back ticket they dont phone you. Finally when you email every single email address you can find on the internet you get a call back but just to hear they will log a ticket to fix the problem. Day 4 without Fibre, finally got through to a manager just to hear that they will only be able to attend to my problem on Monday. Always nice hearing that you will have 2 more days without internet and then they will only be able to start sorting out the problem.