Poor service in all aspects

I've been without internet since the past week. I've been calling over and over, sending emails but only get automated reference. I've spent more for data and air time because of vox. My day to day depends on internet for many reasons. I should've read the reviews before signing up with VOX. When you call, you will definitely hold the line for over 18minutes. And when you get help, tou will experience the same thing a few weeks down the line and go through the headache again.