TM
Teboho M

1 reviews | Active since Nov 2014

22 Jul 2021, 11:43

Poor Service from Vox

Hi,

I would like to log a complaint of the poor service I have received from Vox.

I have paid for TP-Link Mash to be installed at my house. I did this last week.

Everytime I call, I get different stories and new tickets are logged but no results.

Can you urgently send someone to install it?

0
Replies (3)
Vox Telecom
Vox Telecom's reply22 Jul 2021, 12:10
Official
Good day Teboho M,  Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards,  Vox
TM
Teboho M's update22 Jul 2021, 13:01
Reviewer Update
Hi,

I have been waiting and no one has communicated.
TM
Teboho M's update22 Jul 2021, 14:22
Reviewer Update
still no feedback. And your Customer Service seem to be off-line.