SN
Stan N
1 reviews | Active since Jan 2014
30 Nov 2022, 17:44
POOR SERVICE FROM VOX
Most appalling service I've ever encountered. Pay the money upfront - receive no internet - log a fault - receive a ticket - thats it No human interaction - no human call you - fault remains. Next month they take the money via debit order. DONT USE VOX TELECOM
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 Dec 2022, 07:43Good day, Stan N
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply01 Dec 2022, 07:43
Official
Good day, Stan N
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Dec 2022, 10:22Good day, Stan N
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router has been installed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router has been installed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply06 Dec 2022, 10:22
Official
Good day, Stan N
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router has been installed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router has been installed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox