MM
Matho M
1 reviews | Active since Feb 2022
31 Jul 2023, 10:44
Poor service from Vox
For over fifty minutes I have been holding to speak to someone to at Vox Telecom's debtors dept with the view to have my fibre line re-activated to no avail!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
31 Jul 2023, 11:36Good day, Matho
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply31 Jul 2023, 11:36
Official
Good day, Matho
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
31 Jul 2023, 13:23Good day, Matho
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply31 Jul 2023, 13:23
Official
Good day, Matho
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
MM
Matho M's updateReviewer Update
31 Jul 2023, 14:09My special thanks goes out to Nazeem.
MM
Matho M's update31 Jul 2023, 14:09
Reviewer Update
My special thanks goes out to Nazeem.