JG
Johan G

1 reviews | Active since Sept 2024

09 Sept 2024, 18:09

poor service from VOX

I ended my contact with them affective 31 August 2024. From 01 September I am at a new service provider who is unable to activate my fibre, because VOX is not releasing the line. I have made calls to them on a daily basis since 02 September 2024 about releasing the line without any success. So now I am still without internet.

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Sept 2024, 18:36
Official
Good day  Johan G 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Line release team to investigate and send confirmation.

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply13 Sept 2024, 08:13
Official
 Good day,   Johan G 

  Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation that the link has been released and is no longer with Vox. 

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox