Poor service from Vox

While busy on our Internet on Sunday midday the technicians that were working outside our complex, did something that as a result the internet stopped working. We, with great frustration called Vox to ask them to attend to the problem. 1. What a frustrating experience calling Vox 2. Trying to log a service is another unpleasant experience 3. After calling at least 15 times we then are given a reference number & told that it is now Vumtel issue which will be addressed in 72 working hours. 4. We suppose to have a 100/100 line which is NEVER close to that speed!! 5. Vox told us that our calls are been recorded, are the calls ever reviewed. 6. We still DON'T have internet!!!