Poor service

Getting assistance from Vox call centre is a nightmare. I’ve spent the past 3 days trying to get a solution for my problem with NO joy at all. I called on Wednesday spoke to a lady she advised her senrior will call me it never happened. Spoke to a gentlemen yesterday he said he will get back to me and never did. I called today and spoke to two guys and woooow the service was insane, the last guy actually dropped the call on me. Is that your staff is trained? I’m struggling with connection, paying Vox and still buying data? I want assistance with love from Zoom to Openserve but yoh. I’m genuinely so shocked with the service from pillar to post… maybe I should just cancel this