EM
Elmon M
1 reviews | Active since Nov 2025
27 Nov 2025, 11:55
Poor Service Experience – Account Reference ***1
Good day,
I am writing to formally express my dissatisfaction with the service I have received from Vox Telecom. It has been almost seven days since I opened my account (***), and I have not received any updates unless I initiate contact myself.
Due to the lack of communication and the overall poor service experience, I am already considering cancelling my account despite the benefits initially offered. The quality of service provided to clients needs urgent improvement.
A frustrated client,
Regards, Elmon
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
27 Nov 2025, 12:21Good day Elmon
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply27 Nov 2025, 12:21
Official
Good day Elmon
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
02 Dec 2025, 09:49Good day, Elmon
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply02 Dec 2025, 09:49
Official
Good day, Elmon
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox