TM
Tshali M
1 reviews | Active since Jan 2021
22 Jan 2024, 12:35
Poor Service
This is my third day with internet outage and Vox is giving me the run arounds not resolving the problem
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Jan 2024, 12:45Good day, Tshali M
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***6
The Support team will follow up with the Network Provider ,Frogfoot *** on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***6
The Support team will follow up with the Network Provider ,Frogfoot *** on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply22 Jan 2024, 12:45
Official
Good day, Tshali M
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***6
The Support team will follow up with the Network Provider ,Frogfoot *** on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***6
The Support team will follow up with the Network Provider ,Frogfoot *** on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
22 Jan 2024, 13:16Good day, Tshali M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply22 Jan 2024, 13:16
Official
Good day, Tshali M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox