Poor service
I would not recommend Vox to anyone.Poor and late responses to any email or request. I have ordered fibre and recieved no response after 1 month for the installation.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
30 May 2022, 19:07Good day Fritz S, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply30 May 2022, 19:07
Official
Good day Fritz S, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's replyOfficial
09 Jun 2022, 09:02Good day , Fritz S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated with Vox , after the previous ISP released it by Month end.
We have received confirmation that the router has been delivered for self – installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated with Vox , after the previous ISP released it by Month end.
We have received confirmation that the router has been delivered for self – installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply09 Jun 2022, 09:02
Official
Good day , Fritz S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated with Vox , after the previous ISP released it by Month end.
We have received confirmation that the router has been delivered for self – installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated with Vox , after the previous ISP released it by Month end.
We have received confirmation that the router has been delivered for self – installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox