KS
Kim-Lee Solomons
1 reviews | Active since Feb 2021
08 Mar 2023, 08:42
POOR SERVICE
I app**** for internet services with Vox, I got assistance from a Team leader name Lorenzo, and a sales consultant name Lesiba. Its almost a month after being approved, and I'm still waiting for the installation, Lesiba told me she wont be able to give me feedback on the installion will be done. The Team leader also dont even reply to my msg, but was fast and quick to have me on their target board as a sale.
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Replies (2)
Vox Telecom's replyOfficial
08 Mar 2023, 09:32Good day, Kim-Lee Solomons
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Mar 2023, 09:32
Official
Good day, Kim-Lee Solomons
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 Mar 2023, 14:58 Good day Kim-lee S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router shipped for delivery.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router shipped for delivery.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply08 Mar 2023, 14:58
Official
Good day Kim-lee S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router shipped for delivery.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router shipped for delivery.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox