Poor Service Delivery VOX

Item: Vox Telecom
Rating: 1
Author: Nadia P

What a fustration, Running a business..Vox is our service provider Everything works with the Internet..Landline..PC...Point of sales They have been down since 11h30am this morning Its now 9pm monthend Nobody makes contact with you to give any feedback You have to basically follow up the whole day yourself apart of the chaos in your restaurant

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

27 Jun 2024, 21:53

Good day Nadia Thank you for your post. Kindly note that the details of your complaint has been sent to technical team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox

Vox Telecom's reply27 Jun 2024, 21:53

Official

Vox Telecom's replyOfficial

03 Jul 2024, 13:30

Good day, Nadia

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply03 Jul 2024, 13:30

Official