XK
Xavier K
1 reviews | Active since Feb 2023
21 Feb 2023, 12:43
POOR SERVICE DELIVERY!!!
I’ve had problems with Vox from the get-go. Its been a month with NO internet connection due to a problem they couldn’t/didn’t want to sort out. I have logged several tickets, called the help line numerous times and NOT ONE PERSON could assist me, that’s if they even bother to answer the phone. My latest reference number is VOX***0.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Feb 2023, 14:32Good day Xavier K
Thank you for your review.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply21 Feb 2023, 14:32
Official
Good day Xavier K
Thank you for your review.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
01 Mar 2023, 14:55Good day , Xavier K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply01 Mar 2023, 14:55
Official
Good day , Xavier K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox