KM
Kholo M
1 reviews | Active since Feb 2020
07 Sept 2023, 08:58
Poor service
Not happy with their service so far …since we have placed our order it have been a week now with no response from them
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
07 Sept 2023, 10:07Good day , Kholo M
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
Please note update that was sent to the nominate email on the account , 2023-09-04 15:44:20
From | Vox Fibre Line Update
To | Matsatsi Getrude Nchabeleng
Date Sent | 2023-09-04 15:44:20
Status | Sent Successfully
Message Headers |
Hi Matsatsi Getrude Nchabeleng
Vodacom Order Placed
We have successfully placed your home Fibre line order with Vodacom.
Order reference number below:
Your Vox ref no. is VOX***8-T1.
Your Vodacom ref no. is .
Managing your Vox account couldn't be easier
But that's not all! At Vox, we believe in making things simple and convenient for our customers. That's why we've made it easy for you to manage your account online. Whether you want to view your services, edit your account details, upgrade your package, or purchase other products, simply log into the Vox Customer Zone https://customer.vox.co.za/login
Kind Regards
The Vox Team
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
Please note update that was sent to the nominate email on the account , 2023-09-04 15:44:20
From | Vox Fibre Line Update
To | Matsatsi Getrude Nchabeleng
Date Sent | 2023-09-04 15:44:20
Status | Sent Successfully
Message Headers |
Hi Matsatsi Getrude Nchabeleng
Vodacom Order Placed
We have successfully placed your home Fibre line order with Vodacom.
Order reference number below:
Your Vox ref no. is VOX***8-T1.
Your Vodacom ref no. is .
Managing your Vox account couldn't be easier
But that's not all! At Vox, we believe in making things simple and convenient for our customers. That's why we've made it easy for you to manage your account online. Whether you want to view your services, edit your account details, upgrade your package, or purchase other products, simply log into the Vox Customer Zone https://customer.vox.co.za/login
Kind Regards
The Vox Team
Vox Telecom's reply07 Sept 2023, 10:07
Official
Good day , Kholo M
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
Please note update that was sent to the nominate email on the account , 2023-09-04 15:44:20
From | Vox Fibre Line Update
To | Matsatsi Getrude Nchabeleng
Date Sent | 2023-09-04 15:44:20
Status | Sent Successfully
Message Headers |
Hi Matsatsi Getrude Nchabeleng
Vodacom Order Placed
We have successfully placed your home Fibre line order with Vodacom.
Order reference number below:
Your Vox ref no. is VOX***8-T1.
Your Vodacom ref no. is .
Managing your Vox account couldn't be easier
But that's not all! At Vox, we believe in making things simple and convenient for our customers. That's why we've made it easy for you to manage your account online. Whether you want to view your services, edit your account details, upgrade your package, or purchase other products, simply log into the Vox Customer Zone https://customer.vox.co.za/login
Kind Regards
The Vox Team
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist.
Please note update that was sent to the nominate email on the account , 2023-09-04 15:44:20
From | Vox Fibre Line Update
To | Matsatsi Getrude Nchabeleng
Date Sent | 2023-09-04 15:44:20
Status | Sent Successfully
Message Headers |
Hi Matsatsi Getrude Nchabeleng
Vodacom Order Placed
We have successfully placed your home Fibre line order with Vodacom.
Order reference number below:
Your Vox ref no. is VOX***8-T1.
Your Vodacom ref no. is .
Managing your Vox account couldn't be easier
But that's not all! At Vox, we believe in making things simple and convenient for our customers. That's why we've made it easy for you to manage your account online. Whether you want to view your services, edit your account details, upgrade your package, or purchase other products, simply log into the Vox Customer Zone https://customer.vox.co.za/login
Kind Regards
The Vox Team
KM
Kholo M's updateReviewer Update
07 Sept 2023, 10:21Good day , vodacom have installed the fibre since then we have been awaiting for vox to bring the router ..they have been no communication or confirmation into when will the router be delivered
KM
Kholo M's update07 Sept 2023, 10:21
Reviewer Update
Good day , vodacom have installed the fibre since then we have been awaiting for vox to bring the router ..they have been no communication or confirmation into when will the router be delivered
Vox Telecom's replyOfficial
12 Sept 2023, 07:56Good day, Kholo
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Regards
Vox
Vox Telecom's reply12 Sept 2023, 07:56
Official
Good day, Kholo
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Regards
Vox