jM
jeanne M
1 reviews | Active since Jun 2013
02 Jul 2021, 16:42
Poor service
Sitting without internet since yesterday. Being in contact with Vox the whole day.. Still no internet. According to consultants the problem lies with Frogfoot.. They haven't been in contact or doing nothing about the problem.. Don't even try and get answers from Warren.. No use.. Very poor service as I pay for a service which I don't get
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Jul 2021, 19:13Good day Jeanne M,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply02 Jul 2021, 19:13
Official
Good day Jeanne M,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Jul 2021, 17:48Good day, Jeanne M,
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Jul 2021, 17:48
Official
Good day, Jeanne M,
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox