L
Lungile

1 reviews | Active since Dec 2024

30 Dec 2024, 12:00

Poor service

My internet went down on 18 December 2024 they sent technician to install router which he couldn’t configure it .I called the call centre still didn’t get assistance it's been more then 7 days.I you can't even send us updates as to what is going on, this is very poor service, just stating that you don't receive updates . I done I want the cancelled

0
Replies (1)
Vox Telecom
Vox Telecom's reply31 Dec 2024, 07:03
Official
Good day Lungile,

Thank you for your post.

Please note that we have received confirmation that you are up and running.

Should you require further assistance, please contact us on ***/ ***

Thank you.